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Effective Date: August 2025

The Served Neat Loyalty Rewards Program (“Program”) is a free-to-join membership offered by Served Neat that allows customers to earn and redeem rewards based on qualifying purchases and engagement. By creating an account with Served Neat, you agree to abide by the following Terms of Service:

1. Eligibility

The Program is open to individuals who are at least 21 years of age and reside in the United States. You must have an active Served Neat account to participate. Corporations, groups, and associations are not eligible for enrollment.

2. Enrollment

Enrollment is automatic when you create a Served Neat account. No separate sign-up is required. By creating an account, you are automatically enrolled in the Program and agree to these Terms.

3. Earning Points

You can earn Loyalty Points in the following ways:

Points Conversion:

  • Points may be earned only on the subtotal of qualifying orders, excluding taxes, shipping, and discounts.

4. Points and Credit Expiration

  • Loyalty points do not expire if your account remains active.

  • Points WILL automatically expire within one year of the date of your last purchase for any inactive accounts

  • Redeem your rewards at any time – no minimum points required.

5. Redeeming Rewards

Your points can be converted into monetary rewards for use at checkout for any purchase. (Some exclusions apply)

*Redeem your rewards at any time – no minimum points required.*

  • Points Conversion for Rewards:

    • 100 points = $1 Reward

    • 1,000 points = $10 Rewards

    • 5,000 points = $50 Rewards

    • 10,000 points = $100 Rewards

  • Monetary rewards earned through point redemption do NOT expire. Once converted, they remain available in your account for use on future purchases.

6. Membership Tiers

Your tier level is determined by lifetime spend:

  • Small Batch Member: $0-$5,000

  • Barrel Proof Member: $​5,000–$9,999

  • Top-Shelf Member: $10,000+

Tier benefits may include:

  • Birthday Bonus Credits

  • Bonus Point Days (2x or 3x)

  • Early access to new products or limited offers

7. Account Management

You may view your points balance and tier status by logging into your Served Neat account. It is your responsibility to keep your contact and account information accurate and up-to-date.

8. Termination or Modification of Program

Served Neat reserves the right to cancel, modify, or restrict the Program or any aspect of it at any time, including Loyalty Point earning rules, redemption options, and expiration policies. Any changes will be posted to our website and will take effect immediately unless otherwise stated.

9. Misuse and Forfeiture

Served Neat may suspend or terminate your participation in the Program if we suspect fraud, abuse, or violations of these Terms. In such cases, any earned points and rewards may be forfeited.

10. Limitation of Liability

Served Neat is not responsible for any lost, stolen, or expired points, technical errors, or unauthorized use of your account. Participation in the Program is at your own risk.